Privacy & Data Protection

Jlbat Privacy Policy – Your data is safe with us

Everything about how your personal information is collected, stored, and protected at jlbat is explained here with full transparency.

Last updated: January 2026
Our Commitment

Jlbat believes your privacy is a fundamental right. Read this policy to understand exactly what we do — and do not do — with your information.

1

What Information We Collect

Jlbat collects two types of information from you – what you provide directly and what is collected automatically.

Data types Example Collection methods
Identity information Name, date of birth, national ID number Registration & KYC verification
Contact information Email address, phone number Registration form
Financial Information Mobile banking number, bank details Deposit/Withdrawal Processing
Transaction history Deposit, withdrawal, and bet records Automatic
Device Information IP address, browser type, operating system Automatic (log)
Usage patterns Pages visited and time spent on site Cookies & Analytics

We only collect the information needed to provide our services, comply with the law, and ensure security.

2

Why We Use Your Information

Jlbat uses your information for the following purposes:

  • Account Management: Creating, verifying, and keeping your account secure.
  • Service delivery: Enabling gameplay and processing deposits and withdrawals.
  • Financial Crime Prevention: Monitoring transactions to prevent money laundering and fraud.
  • Regulatory obligations: Compliance with applicable laws and license conditions.
  • Customer Support: Resolving your complaints and inquiries.
  • Improvement: Analyzing usage patterns to improve your platform experience.
  • Promotions: Sending you offers and bonus information with your consent.
Important

Jlbat never sells your information to third parties or uses it for advertising purposes.

3

How long data is retained

Jlbat retains your information only for as long as necessary. All data is kept while your account is active. After closure, certain information may be retained for a specified period to meet legal obligations:

  • Financial transaction records: typically 5–7 years.
  • KYC documents: up to 5 years after account closure.
  • Website logs: up to 90 days.

Once the retention period ends, data is securely deleted or anonymized.

4

Sharing data with third parties

Jlbat may share information with specific third parties under limited circumstances:

  • Payment processors: With payment gateway providers to process deposits and withdrawals.
  • Game Providers: Limited information necessary for game operation.
  • Legal Authorities: By court order or legal obligation.
  • Fraud prevention agencies: To prevent money laundering and fraud.
Stay informed

Our partners operate under strict confidentiality agreements and are not permitted to use your information for their own purposes.

5

Cookies & Tracking

The jlbat website and app use several types of cookies. Cookies are small files stored in your browser.

  • Essential Cookies: Required for login sessions and security.
  • Functional Cookies: To remember your language preferences and account settings.
  • Analytics cookies: To understand which sections of the site are used most.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

6

Minor protection

Strict Policy

Jlbat does not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately.

If you believe your child has created an account on jlbat, please contact our support team immediately. We will take swift action.

7

Your Data Rights

As a jlbat user, you have a number of rights over your own information:

Right to access

You may request to see what information we hold about you.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data where there is no legal obligation to retain it.

Objection to processing

You may object to the use of your data for specific purposes.

Portability

You may request a copy of your data in a readable format.

Marketing opt-out

You may opt out of promotional messages at any time.

To exercise these rights, contact our support team. We will respond within 30 days.

8

Security measures

Jlbat uses industry-standard technology to keep your data secure:

  • 256-bit SSL encryption: All data transfers are encrypted.
  • Secure servers: Physical and digital security at the data center.
  • Two-factor authentication (2FA): Enhanced security features for your account.
  • Regular security audits: Audited by third-party experts.
  • Staff Training: Regular staff training on data protection.

In the event of a security breach that affects your data, jlbat will notify you promptly.

9

Privacy Policy Updates

Jlbat may update this Privacy Policy from time to time. When changes are made, we will:

  • We will update the "Last Updated" date at the top of the page.
  • We will notify you by email of any significant changes.
  • We will display a notification on the site.

Continued use of the service after a new policy takes effect will be considered your acceptance of the updated policy.

10

Contact us

If you have any questions or concerns about our Privacy Policy, please get in touch with the jlbat support team.

We typically respond within 24–48 hours. Data rights requests may take up to 30 days.

How jlbat Protects Your Privacy

SSL Encryption

All your data is encrypted using 256-bit SSL technology — fully protected from the moment you access the site through every transaction.

KYC Verification

The identity verification process protects your account from unauthorized access.

No data selling

Jlbat never sells your information to third parties. That is a core commitment we stand by.

Two-factor verification

Enable 2FA to add an extra layer of security to your account.

Regular audits

Independent security experts regularly audit jlbat's systems.

Your Control

You have full control to view, correct, or delete your information.

Safe environment

Play at jlbat – Your Privacy Is Our Responsibility

Jlbat is Bangladesh's trusted gaming platform, maintaining the highest standards of security and privacy.

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